Meet our leadership team
With an experienced leadership team, we’ve paved the way as the nation’s leading provider of corporate, personal and residential concierge services. Here’s how.
Lynda Ellis
CEO
Lynda’s passion: Doing the right thing.
Lynda is the award-winning CEO of Capitol Concierge. Under her leadership, the company’s brand has become synonymous with best-in-class service and top-notch professionalism. Spearheading the company’s strategic direction, Lynda ensures her unwavering passion for service is embedded in every client interaction across the organization. She also has a track record of growing and taking companies to the next level by integrating technology to enhance the individual service experience.
Misty Tieman
President
Misty’s passion: Operational excellence and building and maintaining client relationships.
As President, Misty oversees the company’s strategic direction, working closely with the executive team to drive innovation, operational excellence, and customer satisfaction. Her extensive marketing, sales, and recruitment expertise and in-depth service industry knowledge contributes to Capitol’s continued success in delivering high-quality service and experiences to its valued customers.
Gigi Galbraith
Vice President, Client Development
Gigi’s passion: A relentless commitment to outstanding customer service.
Gigi has been with Capitol since 2013 and leads the Real Estate Client Development team to define and implement sales strategies and sales plans to further expand the growth of the company. Her keen business acumen, in-depth knowledge of the real estate market, property management and commitment to customer service and satisfaction make her an invaluable member of the Capitol team. She has been instrumental in developing strategic plans that enhance the company’s ability to expand business opportunities and implement new services ensuring that Capitol’s service offerings quickly adapt to changing environment.
Ricky Schultz
Vice President of Corporate Markets
RIcky’s passion: Excellence and strategic vision in action.
Ricky joined Capitol in 2024 as our Vice President of Corporate Markets. With an impressive track record in sales, recruiting, and team management, Ricky brings fresh ideas and dynamic leadership to Capitol Concierge’s corporate markets division.
Jose Rios
Director of Operations
Jose’s passion: Proactively supporting our clients and our employees in the field.
After a four-year hiatus, Jose returned to Capitol with a wealth of experience from the technology sector and a fresh perspective to drive innovation and efficiency in our day-to-day processes. Jose’s superpower is building a strong operations team.
Jena Miller
Director of Human Resources
Jena’s passion: Cultivating a culture that thrives as we work together to achieve our goals.
Jena is our Director of Human Resources. Since joining Capitol in 2019, she has made a significant impact, starting as a recruiter and advancing into the Manager of HR Operations and Talent role. With a talent for building high-performing teams and streamlining HR processes, Jena continues to shape a dynamic and thriving workplace.