COLUMBIA, Md., April 21, 2026—Capitol Concierge is proud to honor the recipients of its 2025 R.I.S.E. (Responsive, Integrity, Service, Excellence) Awards, recognizing team members who exemplify service excellence and a deep commitment to serving others.
Held on March 20 at Maggiano’s in Washington, D.C., the annual awards ceremony celebrated the individuals and teams who go above and beyond in delivering exceptional, personalized service across Capitol Concierge’s residential, commercial, and corporate operations. Award winners are selected based on feedback from clients, tenants, residents, and corporate staff, along with letters of recommendation.
“The R.I.S.E. Awards are a reflection of the people-first culture that defines Capitol Concierge,” said Lynda Ellis, CEO of Capitol Concierge. “Our team members consistently raise the bar, making a meaningful impact in the lives of those we serve. We are proud to recognize their dedication and passion.”
Award categories range from “Rookie of the Year” and “Weekend Warrior” to the organization’s highest honor, the Evelyn Marello Award. Each recognition highlights individuals who embody Capitol Concierge’s core values and commitment to excellence.
2025 R.I.S.E. Award Winners include:
SUPERLATIVE AWARDS
Sparkle Factor
Residential: Grant Jennings
Commercial: Karen Smith
Rookie of the Year
Nicholas Johantgen
Best Dressed
Male Residential: Owen Munemo
Female Residential: Almelia Kelly
Male Commercial: Christopher Sottin
Female Commercial: Betty Benningfield
Weekend Warrior
Sherrie Kelly
Most Creative & Resourceful
Bridget Lawrence
Critical Impact
Residential: Rhonda Paul
Commercial: Joseph Sturges
Clutch
Tonya Walker
TOP CONCIERGE AWARDS
Top On-Call Concierge
Commercial: Hernan Zerbi
Residential: Bernicia Hennis
Top Concierge
Commercial: Darnell Smith
Residential: Nicholas Johantgen
Top Concierge – Virtual
Grace Hart
TOP CONCIERGE MANAGER & TEAM AWARDS
Top Concierge Manager
Hamed Fathi
Spirit of Service Team Award
The Signet
Hamed Fathi, Louis Gramby, Nicholas Johantgen, Priscilla Owusu-Mensah, Anna Reynolds, Jose Velasquez-Reyes
CEO Corporate Award
Courtney Kidd
Evelyn Marello Award
Savannah Puzey
“The Capitol Concierge team continues to inspire through their professionalism and dedication,” Ellis added. “This program highlights the extraordinary efforts of those who consistently enhance the quality of life for our clients and communities.”