Virtual Concierge

Virtual Concierge Services - Online ConciergeQuick, easy, convenient—meet our virtual concierge

Why should your tenants have to think about the details when Capitol Concierge’s Virtual Concierge can do it for them? Our service provides tenants with exclusive access to Capitol Concierge’s vetted service partners who wait to serve them. From arranging errands, housekeeping, landscaping, hotel/dinner reservations, and transportation, to planning events such as birthday parties, reunions, and funeral arrangements, your tenants can choose from an array of services by submitting a request from anywhere, anytime, day or night, with a click of a button.

Our Virtual Concierge Service combines the ease of online order placement with the personalized touch of a dedicated and capable concierge team that serves your tenants remotely. This service is an ideal solution for suburban properties looking for added value, properties with 8-to-5 on-site service that want to extend their coverage, and firms with multiple properties.

Whether you are implementing a concierge service or expanding service to 24/7, our Virtual Concierge Service allows you to tailor your service to best meet the needs of your tenants. Your tenants will have 24/7 access to the concierge services and knowledge that their requests will be handled in a precise and efficient manner. Want added coverage from a live concierge? We can provide that too.

As part of our virtual services, your tenants will receive a monthly calendar of events and monthly special offers through our numerous vetted service partners. In addition, we assist property managers with planning tenant appreciation events or branded gifts, welcome baskets for new tenants and even ideas for tenant appreciation when there is construction or other situations that may inconvenience tenants. Capitol Concierge allows the property management team to focus on running the property.

For those properties wanting some onsite concierge service, our Virtual Plus is a great option as the Virtual Concierge will periodically visit the site to talk with the tenants about the services we offer, new programs and service partners as well as other special offers. They would also be on-site during events to ensure they go off without a hitch.

Click here to request concierge services.